Scoree888 Privacy Policy – Personal Data Protection for Malaysian Players

Welcome to the Privacy Policy scoree888. We understand that your personal data is highly valuable and sensitive, especially in the context of an online gaming platform. This document is written in plain, straightforward language — not confusing legal jargon — so that every Malaysian member can clearly understand how their data is handled by scoree888.

This Privacy Policy applies to all users who access or use the scoree888 platform, including the website, mobile app, and any related services provided by scoree888. By registering or continuing to use the scoree888 platform, you agree to the terms set out in this Privacy Policy.

1 Introduction & Scope of This Policy

Scoree888 is an online gaming platform serving players in Malaysia. We take the privacy of our members' personal data very seriously. This Privacy Policy explains:

• The types of personal data we collect from you
• The purpose and legal basis for collecting that data
• How we use, store, and protect your data
• Who may receive your data and under what circumstances
• The rights you hold regarding your personal data
• How to contact us for privacy-related enquiries

This policy should be read together with Terms & Conditions scoree888 forms part of the overall agreement between you and our platform.

2 Personal Data We Collect

Scoree888 only collects personal data that is genuinely necessary to provide players with a quality, secure service. This data is gathered through various channels as you interact with our platform.

2.1 Data You Provide Directly

• Registration Information: Full name, date of birth, email address, phone number, username, and password.
• Identity Verification (KYC): Copy of MyKad, passport, or other identification documents requested for verification purposes.
• Financial Information: Bank account number, bank name, and details related to your chosen payment method such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX.
• Communications: Messages you send to our support team via live chat, WhatsApp, or email.

2.2 Automatically Collected Data

• Technical Data: IP address, device type, operating system, browser type, and screen resolution.
• Usage Data: Pages visited, games played, session duration, login frequency, and betting history.
• Cookie Data: Information collected through cookies and other tracking technologies (see Section 6).
• Location Data: General location based on IP address for legal compliance and fraud detection purposes.

3 How We Use Your Personal Data

Every piece of data we collect has a clear and specific purpose. Scoree888 never uses members' personal data for purposes unrelated to the delivery of our services. The primary purposes for data use are as follows:

• Account Management: Creating, verifying, and managing your scoree888 member account, including secure login processes.
• Transaction Processing: Processing deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX, as well as managing withdrawals to your bank account or eWallet.
• Legal Compliance: Meeting the KYC (Know Your Customer) and AML (Anti-Money Laundering) requirements mandated under Malaysian law.
• Platform Security: Detecting and preventing fraud, multiple account usage, and suspicious activity that could compromise the security of the platform and other members.
• Service Communications: Sending important notifications related to your account, including deposit confirmations, withdrawals, and password changes.
• Promotions & Offers: With your consent, sending you information about bonuses, festive promotions such as Hari Raya and Chinese New Year, and other relevant special offers.
• Platform Improvements: Analyzing usage patterns to improve the interface, speed, and overall experience of the scoree888 platform.
• Customer Support: Resolving complaints, answering enquiries, and providing technical assistance to members.

4 Sharing Data with Third Parties

Scoree888 will not sell, rent, or trade member personal data to any third party for marketing or commercial purposes. However, in certain limited situations, we may need to share data with the following parties:

• Payment Providers: Payment service providers such as Touch 'n Go, GrabPay, Boost, ShopeePay, and our Malaysian partner banks that process your financial transactions. This sharing is necessary to enable deposits and withdrawals to be processed securely.
• Technology Providers: Technology companies that provide the server infrastructure, cloud services, and cybersecurity tools used by scoree888. All such providers are bound by strict confidentiality agreements.
• Game Providers: Game developers that supply slots, live casino, and other games on the scoree888 platform. Minimum data required to run the games may be shared with them.
• Statutory Authorities: Where required by Malaysian law, a court order, or a legitimate request from a law enforcement agency, we may be required to disclose certain data to the relevant authorities.
• Audit & Compliance: Independent auditors who verify scoree888's compliance with applicable gaming laws and industry standards.

5 Data Security & Protection Measures

Scoree888 continuously invests in the latest security technologies and procedures to keep your personal data protected from unauthorized access, loss, or leakage. Our key security measures include:

• 256-bit SSL Encryption: All data transmitted between your device and scoree888's servers is encrypted using 256-bit SSL — the same standard used by Maybank, CIMB, and other leading Malaysian financial institutions.
• Stored Data Encryption: Sensitive data such as passwords and financial information is stored in encrypted format using the latest encryption algorithms, ensuring it remains unreadable — even to scoree888's own internal staff.
• Two-Factor Authentication (2FA): Members are encouraged to enable 2FA on their accounts for an additional layer of security.
• 24/7 Monitoring: An automated monitoring system operates around the clock to detect suspicious activity and unauthorized access attempts on member accounts.
• Regular Penetration Testing: Scoree888 conducts regular security penetration testing with independent cybersecurity experts to identify and patch any system vulnerabilities.
• Internal Access Controls: Only scoree888 staff who require access to specific data in order to carry out their duties are permitted to do so, based on the principle of "least privilege".

6 Cookies & Tracking Technologies

Scoree888 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our site.

6.1 Types of Cookies We Use

• Essential Cookies: Required for core platform operations, including maintaining your login session and account security. These cookies cannot be disabled.
• Performance Cookies: Helps us understand how players use the platform — which pages are most visited, where players run into issues, and more — so we can keep improving the experience.
• Functional Cookies: Saves your personal preferences such as language, display theme, and other settings so you don't have to reconfigure them each time you log in.
• Analytics Cookies: Used to analyse aggregated (not individual) usage patterns for product improvement purposes. This data is fully anonymised.

6.2 Managing Your Cookie Preferences

You can manage cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the scoree888 platform. For guidance on managing cookies in popular browsers:

• Google Chrome: Settings → Privacy & Security → Cookies
• Mozilla Firefox: Options → Privacy & Security
• Safari (iPhone/iPad): Settings → Safari → Privacy

7 Your Privacy Rights as a Member

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding the personal data held by scoree888. We are committed to respecting and facilitating the exercise of these rights:

To exercise any of the rights above, please submit a written request to support@scoree888.com. We will respond within 30 working days from the date the request is received. Identity verification may be required before the request is processed.

8 Data Retention & Deletion

Scoree888 retains your personal data only for as long as necessary to fulfil the purposes set out in this Privacy Policy, or as required by Malaysian law.

Once the retention period expires, your data will be securely deleted using recognized data erasure methods or converted into an anonymized format that cannot be linked back to you.

9 Children's Privacy

Scoree888 is a gaming platform that for adults aged 18 and above only. We do not knowingly collect or process personal data from individuals under the age of 18.

If we discover or are notified that we have collected data from an underage individual, we will take immediate steps to delete that data and close the account in question, with no refund issued in relation to any fraudulent activity.

10 Privacy Policy Amendment

Scoree888 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, updated legal requirements, or technological developments. When any material changes are made:

• The "Last Updated" date at the top of this page will be revised accordingly.
• For significant changes, we will notify members via in-platform notifications or email at least 14 days before the changes take effect.
• Continued use of the scoree888 platform after any amendments take effect will be considered acceptance of the revised policy.

We encourage you to check this page from time to time to stay informed about how we handle your data.

11 Contact Us for Privacy Inquiries

If you have any questions, concerns, or complaints regarding how scoree888 handles your personal data, or if you wish to exercise any of your privacy rights, please reach out to us via:

• Privacy Email: support@scoree888.com (please state "Privacy Inquiry" in the email subject line)
• Live Chat: Available 24/7 directly on the scoree888 platform
• WhatsApp: Via the link available in the platform's support section

Our privacy team will respond to all personal data enquiries within 5 business days. For formal rights requests under PDPA, please allow up to 30 business days for processing.

For more information about your privacy rights in Malaysia, you may also refer to the Department of Personal Data Protection (JPDP) Malaysia.